Team Leader, Recreation
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About The Role,
Staff will Hosts and participates in Resort/Waterpark activities, recreational, entertainment and social programs geared towards adults and families. Serves as master of ceremonies to motivate, inform and entertain small and large groups of guests throughout their holiday experience. Will serve as a Master of Ceremonies/Host for activities. This includes, but is not limited to: Sport court, Pool events, Theme Night arrangements, Aquaventure World shows and other events instructed by Director, Guest Entertainment & Operations Manager. Participate in shows and events presented by the Aquaventure World department by taking part in skits, theme nights, dance routines & character parades. Instruct, organizes or facilitate and participate in various activities for adults.
Staff will evaluate guests’ physical condition to participate in various sport and fitness activities, sets-up and breaks down pre and post activity props and equipment and returns items to storage areas. Will reports any broken or malfunctioning equipment to Operations Manager and/or SVL Technician in a timely manner. To respond to guest complaints in a considerate, professional and positive manner by showing concern and listening actively. This will involve taking ownership of guest concerns, by following-up, and ensuring complaints are resolved to the guest’s satisfaction.